Introduction
At Novaturient & Co, we are committed to providing efficient and reliable shipping services to ensure your satisfaction. Please read our Shipping Policy carefully to understand our shipping practices and policies.
Shipping Timeframe
We aim to process and deliver your orders promptly. The typical delivery timeframe for our products and services is between 10 to 12 business days. Please note that delivery times may vary depending on your location and other external factors beyond our control.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. These costs will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates to ensure you receive the best value for your money.
Order Processing
Orders are processed during our standard business hours, Monday to Friday, excluding public holidays. Once your order is processed, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.
International Shipping
We offer international shipping to various destinations. Please be aware that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international orders may also vary due to customs processing and other factors.
Delayed or Lost Orders
While we strive to ensure timely delivery, there may be instances where delays occur due to unforeseen circumstances. If your order is delayed or lost, please contact us at novaturientandco@gmail.com, and we will work diligently to resolve the issue and provide a satisfactory solution.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at novaturientandco@gmail.com with your order details and a description of the issue. We will arrange for a replacement or refund as necessary.
Returns and Exchanges
Currently we don’t offer any Returns or Refunds on our Products and Services
Contact Us
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us:
Novaturient & Co
Email: novaturientandco@gmail.com